Coronavirus! Please be aware that some areas are experiencing substantial delays. During this period we will not be sending out replacements or refunds for missing items that are most likely delayed, however, we always look after our customers and all customers will get their items, (or money back) eventually. We kindly ask, and thank our customers for their understanding and patience during this difficult period.
Shipping is calculated at checkout. To see shipping prices, go into checkout entering your address or logging into paypal. Shipping will then be shown before you actually checkout.
We use royal mail for all our deliveries.
There are options at checkout for standard or tracked services.
Despatch time on all orders: We always try to get orders out as quickly as possible, normally 2 to 3 working days from order placement , but sometimes it can take a little longer.
We don't have an amazon factory full of robots packing our items - it's just a human (normally me) at the packing bench with a roll of tape and a stack of boxes. Please patient with us. We're always trying as hard as possible to get orders out as fast as possible! The more time answering 'where's my stuff' emails, the less time packing and sending it!
Royal Mail Delivery estimated service times:
UK: 1 to 2 working days
Europe: 3 to 5 working days
Rest of World: 6 to 7 working days*
*We sent parts all over the world and very rarely have any issues. Very occasionally parts will get caught in customs and can take longer than the Royal Mail estimate. In extreme and rare cases we have experienced delivery times to the USA of up to 4 weeks where parcels have been held up in US customs. Your patience is always appreciated in these cases. Obviously this is beyond our control. We always try to get parts to you as soon as possible. As RC enthusiasts like you, we know all about the agony of waiting on the post!